Australian SMEs · NDIS · Allied health · Aged care · Tutoring

AI back-office systems for compliant Australian operators.

We build the workflow that replaces your next admin hire: claims, case notes, reporting, family updates, and audit-ready queues. It is risk-led delivery for operators who cannot afford a sloppy AI layer. A$8,000 setup, A$500/month to run.

Eight questions. We reply by email within two business days.

PII-safe workflowIdentifying data stays outside the model path.
Human signoffAI drafts; your staff approve operational outputs.
Source code ownershipYour account, your system, no lock-in.

C-level trust layer

Built for owners, practice managers, and compliance leads who need more than a demo.

01

Risk register from week one

Known failure modes are written down before the build starts, then reviewed after each production iteration.

02

Release authority stays human

The system prepares work. Your team keeps operational and clinical judgement.

03

Plain-English handover

Documentation explains what runs, what can fail, and what to do when the workflow changes.

Owned proof, not borrowed logos

These are businesses and projects we operate or support directly.

AILanding is built from the same work already running across education, ecommerce, content, SEO, website operations, marketing automation, video pipelines, and administration systems.

The ONE Smart Piano Rebirth Modian Rhodes Piano and Art Smart Learning Ink and Karma

Real buyer problems

Three operating screens a small provider can actually need.

The product visuals now focus on concrete daily work: NDIS claims that get stuck, tutoring timetables that constantly change, and online reviews that affect local trust.

NDIS Claim Queue dashboard mockup

NDIS Claim Queue

Rejected claims, missing evidence, support-item checks, portal retry, and staff signoff in one queue.

Student calendar scheduling console mockup

Student Calendar Console

Teacher availability, room capacity, make-up lessons, parent messages, and conflict review before changes go out.

Online review reputation console mockup

Review Reputation Console

Google reviews, response drafts, rating movement, low-score alerts, and review request follow-up without spreadsheet drift.

How it works

Admin overhead goes in. A controlled system does the boring work. Audit-ready output comes out.

01

Map the workflow

We watch the team work, then choose one costly admin path.

02

Isolate sensitive data

Names, dates, IDs, and patient context are handled with explicit boundaries.

03

Ship v1 to v3

Real workload breaks early versions; v3 is the one your team runs.

What we build

Back-office systems sized to a 5-100 person operation.

NDIS providers

Claim and case-note pipelines

Claim validation, resubmission queues, plan-budget checks, participant-safe model calls.

Allied health

Clinical-note and rebate flow

Structured practitioner input, note drafts, Medicare/private-health queues, review flags.

Aged care

SIRS and family comms workflow

Incident detail capture, family-update drafts, report consistency, staff approval.

Tutoring centres

Progress report pipeline

Tutor notes become parent-facing updates while sensitive student data stays controlled.

Proof patterns

Small enough to inspect. Serious enough to run.

Our own internal systems use the same operating pattern: local-first where it matters, LLM only where useful, and signoff before output.

6 hrs/weekrecovered from founder admin in Admin Agent
~50 assets/moproduced through the Causation Ink content pipeline
0 client dataleft the local machine in the reference admin build

Pricing

A$8,000 setup.
A$500/month.

One workflow to v3 over roughly eight weeks. No per-seat fees. No lock-in.

Fit assessment

Send the operation. We will tell you yes, no, or who to talk to instead.

Prefer email? Send the same notes to sean@ailanding.com.au.